With this policy we intend to explain to you when and why we collect your data, how we use it, what we do to keep you safe and what rights you have. Termas da Moimenta will always take due care of your personal data, whether under the General Regulation of Data Protection or any other privacy laws.

CTM- Complexo Termal da Moimenta Lda, we are responsible for the processing of your personal data and can be contacted through:

Address – Termas da Moimenta, Av. D. Manuel I n.º 18 Moimenta,Terras de Bouro
Telephone – (+351) 253 353 217
Cellphone – (+351) 968 268 724
Email – [email protected]

We collect contact information for the purpose of providing information to users of our site.
Legal Basis of Treatment – For the legitimate interest of Termas da Moimenta in informing the clients and visitors of the site with services and products.(1)

We do not transfer your data outside the European Union. We implement standard accepted technology and security measures to protect your data from loss, misuse, or improper alteration or destruction.

We will never sell your data or provide your data to third parties except in cases where we are required by court order or law.

We maintain your data in our systems as long as it is necessary to fulfill legal obligations. We will annually review your data and if you have already opposed your treatment and there is no legal requirement we will eliminate them in a safe way.

At any time you can make use of your rights(2):

– Access to your personal data and how they are treated;
– Have your personal data corrected and updated;
– Ask for your personal data to be erased or forgotten;
– Ask or choose to stop the processing of your personal data;

You have the right to make a complaint to the Control Authority of Portugal about how we treat your personal data:

To improve the user experience of this Site, Termas da Moimenta uses Cookies, small text files that are stored on your computer through the browser, retaining only information related to your preferences, not including, as such , your personal data. Termas da Moimenta uses cookies in its dynamic services, with the purpose of simplifying the filling of forms that are associated with them, and in other pages of the site with the objective of collecting elements related to the interaction and general activity of the users in our Site Termas da Moimenta. The cookies used by Termas da Moimenta are not invasive or harmful to the user. However, you can accept, decline or delete cookies through our Cookies acceptance tool. Termas da Moimenta warns, however, that disabling cookies may prevent certain services from the Site from functioning properly, affecting, partially or totally, the navigation of the Site.

(1) Legal Basis of Treatment

The legal basis for the processing of your data is the Legitimate Interest, you can consult Art. 6, nº1, line f) of the GDPR below:

Lawfulness of Processing (Art. 6 GDPR)

1. Processing shall be lawful only if and to the extent that at least one of the following applies:

f) Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

(2) Rights

Your Rights as data subject:

Right of access to personal data stored by us (Art. 15 GDPR)

According to this article, you have the right to request the personal data stored by us about you, free of charge. Included here is:

– purposes of processing;
– the categories of personal data concerned;
– the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
– where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
– the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
– the right to lodge a complaint with a supervisory authority;
– where the personal data are not collected from the data subject, any available information as to their source;
– the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Right to rectification (Art. 16 GDPR)

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)

The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

– the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
– the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing;
– the data subject objects to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2);
– the personal data have been unlawfully processed;
– the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
– the personal data have been collected in relation to the offer of information society services referred to in Article 8(1)

Right to restriction of processing (Art. 18 GDPR)

The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:

– the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
– the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
– the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
– the data subject has objected to processing pursuant to Article 21(1) pending the verification whether the legitimate grounds of the controller override those of the data subject.

Last Updated – September 2018